MultiSite Manager requirements

BackupAssist MultiSite Manager is a standlaone product that is sold separately from BackupAssist. Please review these pre-requisites before deploying the MultiSite Manager.

Operating System requirements

MultiSite Manager can be installed onto the following operating systems.

• Microsoft Windows Server 2019 family (with MultiSite Manager v10.4.5 & above)
• Microsoft Windows Server 2016 family(with MultiSite Manager v9.5 & above)
• Microsoft Windows Server 2012 R2 family
• Microsoft Windows Server 2012 family
• Microsoft Windows Server 2008 R2 family
• Microsoft Windows Server 2008 family (64 bit)
• Windows 10 (Professional, Enterprise)
  (32-bit/64-bit)
• Windows 8/8.1 64bit
• Windows 7 32bit & 64bit

License and version requirements

• The MultiSite Manager's computer requires an active MultiSite Manager license subscription.
• A Site Controller needs BackupAssist v8 and a valid BackupCare or Upgrade Protection subscription.
• A BackupAssist computer (managed by MultiSite Manager) needs BackupAssist v8 and a valid BackupCare or Upgrade Protection subscription.

To learn more about licensing, see our MultiSite Manager licensing resource page.

Technical requirements

• The MultiSite Manager's computer requires a globally reachable hostname or IP address.
• MultiSite Manager communication over the internet should be secured using SSL Certificates.
• All remotely managed BackupAssist computers and Site Controllers must have internet access.

Remote session requirements

MultiSite Manager can open a remote BackupAssist installation, and run it as a local session on the computer running the MultiSite Manager web application. This feature uses Microsoft Remote Desktop.

• Microsoft Remote Desktop must be enabled on a computer before MultiSite Manager can connect to it and initiate a remote session.
• BackupAssist will automatically enable Remote Desktop for you, when you select Enable Remote Management, in the Remote Setup screen.
• If you use the Remote Session feature to access a Windows 7 or 8 workstation, you will be presented with a full Microsoft Remote Desktop session, which is used to open BackupAssist.