C&C Support

Supported Software Versions

As per our support policy, we do not provide support for software that has reached End of Life (EOL). Check below to see if your version is currently eligible.

What does End of Life mean?

To ensure that development resources continue to deliver the most innovative and cost-effective products, developers may periodically discontinue specific products or versions. The reasons include:

  • Technical advances in computing and networking may mean that maintaining an old application in an evolving network becomes cost prohibitive.
  • It may not be an effective use of development and support resources to commit time to older products with very low customer utilisation.
  • Newer products may supersede older ones with bug fixes and enhanced functionality.
EOL does not mean the application will stop working — you may continue to run it. EOL indicates that the developer may choose not to devote resources to resolving support issues and may instead suggest an upgrade path.
Currently supported versions
MDaemon Technologies software
MDaemon — version 19.0 and higher
MDaemon Connector for Outlook — version 5.5.0 and higher
SecurityGateway for Email Servers — version 6.0.0 and higher
MailStore — version 9 and higher
Note: Support has been discontinued for MDaemon email servers running on Windows 95, 98, ME, NT, or 2000.
BackupAssist software
BackupAssist Server — version 10.x and higher
Free trial versions of all our products are available for download here.
Need help or have questions?
Email support@ccsoftware.ca.
View support policy